Privacy Policy

Last updated: August 8, 2026

1. Introduction

Welcome to zmeu.ai ("we", "us", "our", "Service").

This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and platform, including when you connect your Facebook or Instagram account via Meta login.

If you have any questions regarding privacy, please contact:

info@zmeu.ai

2. Who We Are

Controller: zmeu.ai

Website: https://zmeu.ai

Contact Email: info@zmeu.ai

zmeu.ai provides an AI-powered social media content generation and publishing platform for product-based businesses.

Where applicable, we process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where relevant, the EU General Data Protection Regulation (GDPR).

3. Information We Collect

We collect information in the following categories:

A. Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Company or brand name
  • Login credentials
  • Subscription information

B. Content and Usage Data

When using zmeu.ai, we collect:

  • Uploaded images (e.g., product photos)
  • Brand assets and logos
  • Generated images, captions, text, videos, campaigns, and scheduled posts
  • Post approvals and scheduling data
  • AI prompt inputs
  • Activity logs and usage statistics

C. Meta (Facebook & Instagram) Data

When you connect your Meta account via Facebook Login, we may receive:

  • Facebook User ID
  • Name
  • Facebook Pages you manage
  • Page IDs
  • Instagram Business or Creator account ID
  • Instagram username and profile data
  • Access tokens required for API functionality

We only request permissions necessary to provide the features you enable (such as publishing content to your own Instagram Business account).

We do not access private messages, personal feeds, or unrelated data.

D. Technical Information

We may collect:

  • IP address
  • Device and browser type
  • Log data (timestamps, errors, request logs)
  • Cookie identifiers

This helps maintain system security and performance.

4. How We Use Your Information

We use collected data to:

  • Create and manage your account
  • Generate AI-powered social media content
  • Enable Instagram, Facebook, and LinkedIn publishing
  • Store brand preferences for consistent content generation
  • Provide approval workflows before publishing
  • Maintain account authentication and token refresh
  • Improve system reliability and performance
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations

We do not sell personal data or private customer content.

You retain ownership of your uploaded brand assets, product images, prompts, captions, campaigns, original content, and generated outputs created for your account or workspace. We use your content to provide, secure, operate, support, analyze, and improve the Service. We do not claim ownership of your content, and we do not sell, rent, license, or share your private customer content with third parties for their advertising, resale, or unrelated commercial use.

5. Publishing & User Authorization

zmeu.ai publishes content only:

  • After you explicitly connect your Meta account
  • To accounts you select and authorize
  • After an approval action or publishing confirmation

You may disconnect your Meta account at any time through your account settings or through Facebook account settings.

6. Legal Basis for Processing (GDPR Users)

Where applicable, we process personal data under:

  • Contractual necessity (to provide the Service)
  • Legitimate interests (security, fraud prevention, product improvement)
  • Consent (where legally required)
  • Legal compliance

7. Data Sharing

We may share data only with:

  • Cloud hosting providers
  • AI service providers
  • Payment processors
  • Analytics providers
  • Meta Platforms, Inc. (when you use Meta features)

These providers process data only as service providers for hosting, storage, AI generation, analytics, payments, publishing, security, support, or other functions needed to operate the Service.

All third-party service providers are contractually obligated to protect your data.

We do not sell, rent, or trade personal data or private customer content.

8. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Maintain security records

When you delete your account, we remove or anonymize your personal data unless retention is legally required.

Meta access tokens are revoked and deleted upon disconnection or account deletion.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise your rights, contact:

info@zmeu.ai

10. Security Measures

We implement reasonable technical and organizational safeguards, including:

  • Encrypted HTTPS communication
  • Secure token storage
  • Role-based access controls
  • System monitoring and logging
  • Limited internal data access

While no system is completely secure, we take appropriate measures to protect your information.

11. International Transfers

Data may be processed in countries outside your jurisdiction where our infrastructure or service providers operate. Appropriate safeguards are applied where required.

12. Children

zmeu.ai is not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always be published at:

https://zmeu.ai/privacy

14. Contact

For privacy-related inquiries:

info@zmeu.ai

https://zmeu.ai

Privacy Policy - Zmeu.ai