Data deletion

Option 1 - Delete Your Account In-App

If available:

• Log into your account
• Go to Settings
• Select "Delete Account"

This will permanently remove your account and associated data, subject to legal retention requirements.

Option 2 - Email Request

Send an email to:

info@zmeu.ai

Subject line: Data Deletion Request

Please include:

• The email address associated with your account
• Confirmation that you wish to permanently delete your account

We will process deletion requests within a reasonable timeframe.

Some limited records may be retained where required for legal, tax, billing, security, fraud-prevention, dispute-resolution, or compliance purposes. Backup copies may remain for a limited period before automatic deletion.

Deletion requests can include uploaded brand assets, product images, prompts, generated outputs, captions, campaigns, and scheduled posts associated with your account or workspace, subject to legally required retention and backup deletion cycles.

Meta (Facebook/Instagram) Data

If you connected your Facebook or Instagram account:

• You may remove zmeu.ai from your connected apps via your Facebook account settings.
• Revoking access stops future access through that connection.
• We remove locally held access tokens as the integration permits.
• You may also contact us directly for confirmation of deletion.

Deleting your zmeu.ai account does not automatically delete content already published to third-party platforms. You must remove published posts directly from those platforms or use their deletion tools.

Questions

If you have questions about your data, contact:

info@zmeu.ai